USER EXPERIENCE BRISBANE

OUR SERVICES
Website
Development.
Marketing websites, website design, eCommerce, landing pages, eDMs.
Application Development.
Systems integration, website applications, cross-platform mobile applications.
Digital
Strategy.
Competitor analysis, digital technology opportunities, customer needs analysis.
Conversion
Optimisation.
Analytics audit, usability reviews, heatmaps, user journey mapping.
KEY CLIENTS
OUR PROCESS

Gaining insights in your customers and competitors
is key to driving digital strategy.

Analytics review.

There is a wealth of insight that can be gathered from reviewing your analytics from under performing web pages to problems with your mobile experience. You can drive a program of data driven performance improvement

Understanding customer intent.

The website should balance your customers intent along side with the key notes that you would like to hit for visitors to your website. There is an opportunity to align marketing messages, and valuable calls to action along side your customers natural website path.

Planning the change process.

Lamb commonly engages organisations to deliver a program of continual website adjustments to improvement conversion performance. The key is to identify and prioritise work based on the expected impact and have the tracking framework in place to measure the improvement over time.
Project examples

Some examples of user experience consulting we have done.

Mobile is an ever increasing share of the ecommerce market.
Virgin Australia

Interface design

We have frequently engaged by Virgin Australia to develop interfaces for a range of platforms including mobile applications, and websites.
City beach

Website audit

City Beach wanted an external expert to review the state of their current systems to understand the income lost as a result of a poor performing website.
Queensland Treasury Corporation

Usability review

New management of QTC wished to look at how education services could be better connected into the primary site and explained.
iSelect

Conversion optimisation

Lamb Agency has an ongoing relationship with iSelect to improve conversion optimisation of key landing pages for insurance and finance products.
MOBILE PERFORMANCE

How much money are you losing through a poor mobile experience?

Mobile is an ever increasing share of the ecommerce market.
What is your mobile conversion rate? If it’s under 1%. This could be costing you a lot of money.



Don’t know what your conversion rate is? Click continue below. You really need to talk to us!

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GOOD WORKING WITH YOU

Everyone has a digital horror story.
Avoid a digital disaster and choose Lamb.

We see projects through.

In over 3 years Lamb Agency has never failed to deliver on a project. We've always seen things through, through the good and the bad.

We have a well defined process.

Process creates order and keeps projects predictable. We have a dedicated team that will keep you well informed every step of the way.

We will work with you to see how we can best keep the project on track.

We focus on key objectives.

Your website exists to serve the business and its commercial objectives. We are very careful to make sure the work we do aligns with the direction of your business and its objectives.

Let's get started.

Take the first step today!