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Shopify Product Announcements

Benefits for Australian Merchants (Unite 2018)

Much has been said about the ruinous state of retail in Australia. But the biggest take away I had from attending the Shopify Unite conference was that while tradition retail struggles, online retail continues it’s growth trajectory and offers many opportunities for those willing to dive into the market.

2018 was our first time at Unite, and was a pretty polished show. I think we did a good job of representing Lamb – I would hope most people at the event would have seen me hobbling around with a cat-sized lamb statue with much difficulty for every session, every activity we participated in for entire three day event. This included a conference sanctioned 5km run, that was pretty brutal! (photo’s coming)

The 2018 Unite conference came with a range of great product updates that deal with overcoming some limitations that have affected our clients in the past, and improving Shopify as a facilitator of international commerce. We’ve spent some time reviewing all of the announcements and have extracted those that we saw as most relevant to the Australian Merchant.

The Australian Context

Australia has one of the highest adoption rates of the Shopify platform, punching well above it’s weight. In our experience, a large majority of our clients are using the platform to it’s full potential by cultivating international markets. So there are a number of interesting updates for those merchants!

New product Announcements

There were a range of interesting product features from technical, hardware and transactions. The most interesting additions for Australian merchants related to:

  • Multi-currency payments
  • Multiple inventory locations
  • New promotion structures (BOGO, volume discount)
  • Localised payment methods

Multiple inventory locations

 

The ability for Shopify to only store a single inventory value has been a common pain point for larger retailers we have been working with, particularly those interested in Click-n-Collect capabilities, or more complicated inventory arrangements that included reserve stock. The new functionality will allow for inventory of up to 6 locations to be included out of the box for Shopify Plus clients.

Benefits

  • Ability for the website to show stock based on a store location.
  • Simplified implementation of Click n Collect

Multi-currency payments

“Grow locally by acting locally” is the theme of multi-currency payments. Previously payments had been fixed to one currency per store. Now that will change. Shopify will have a built in geo-location capability that will automatically detect and select the local payment currency. This eliminates a common friction point when purchasing internationally, and provides customers with a greater sense of pricing confidence when making purchases.

“From product creation to payout reconciliation, merchants will see the proper currency presented across Shopify so they don’t need to worry about reporting inconsistencies or inaccuracies.”

Benefits

  • Reduced friction when purchasing internationally
  • Reduction in reporting inconsistencies due to currency conversion.

Launch date: Late 2018 (Shopify Plus using Shopify Payments)

New promotion structures (BOGO, volume discount)

 

Promotion structures improve that all important average order value. Buy one get one free (BOGO) and volume discounts have previously relied on the installation of additional plugins, this update brings them natively into Shopify.

Example promotions:

  1. Buy X, get a second product or collection for free, or % discount: Buy 1 shoe, get socks 50% off
  2. Specify single or multiple products or collections for X and Y: Buy any product, get 50% off shirts and pants
  3. Customize details down to the product variant: Buy 1 medium red sweatshirt, get 1 t-shirt free

Example bulk discounts:

  1. Offer a % discount based on quantity or cart value: Buy 2 or more socks, get 20% off
  2. Offer $ discounts based on quantity or cart value: Spend $100 or more, get $25 off
  3. Offer free shipping based on quantity or cart value: Free shipping when you buy 3 or more products

Benefits

  • Reduced reliance on 3rd party plugins, native support
  • Improved purchasing incentives to increase average order value

Launch date: Now

Localised payment methods

Did you know that in Germany, credit cards make up just 22% of online transactions? Most retailers we work with in Australia are oriented towards credit payments for online transactions. However, around the world different countries have different payment method biases. Previously those payment systems have been out of reach.

Shopify is focusing it’s attention on extending the most popular payments methods to all Shopify Payments customers.

Benefits

  • More inclusive payment methods for international customers.
  • Automatically select the best payment method based on a customer’s location
  • Increase international conversion rates

Launch date; TBC

Bottom line

These changes will make a big difference to international commerce for Australian merchants. We also believe that multiple location inventory is a game changer for larger retail brands online.

If you would like to talk to us about how these and other changes(fraud protection, seamless multi-channel retail, POS hardware!) apply to you, get in touch on [email protected] or check us out at http://www.lamb.com.au

About Lamb Agency

Lamb Agency is a Shopify expert, we specialise in premium solution on the Shopify Plus platform. We work with national brands including Dissh Boutiques, Oz Trail, Price Attack, Rhythm Livin and many others. We have extensive experience with eCommerce, specialising in the construction and optimisation of online stores.

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