Shopify Development.

We are your Shopify developers & experts that understand every facet of your eCommerce journey. From acquisition, conversion, and fulfillment.

Shopify Development.

We are your Shopify developers & experts that understand every facet of your eCommerce journey. From acquisition, conversion, and fulfillment.

We navigate savvy eCommerce managers and merchants on a journey to drive revenue growth to their Shopify and Shopify Plus platforms and broader eCommerce function.

BEYOND THE PLATFORM.

Shopify is the engine of your eCommerce business, but there are so many more things at play. Customer Service, acquisition, we consider them all.

DRIVING GROWTH.

Growing from a million to tens of millions in revenue? We have seen it before, we know what challenges and opportunities lie ahead.

HOW WE WORK.

We navigate savvy eCommerce managers and merchants on a journey to drive revenue growth to their Shopify and Shopify Plus platforms and broader eCommerce function.

BEYOND THE PLATFORM.

Shopify is the engine of your eCommerce business, but there are so many more things at play. Customer Service, acquisition, we consider them all.

DRIVING GROWTH.

Growing from a million to tens of millions in revenue? We have seen it before, we know what challenges and opportunities lie ahead.

HOW WE WORK.

What we can do for you.

We can do so much more than platform development. We look at your eCommerce business, and how we can elevate your entire eCommerce operations and improve customer experience with your brand.

Shopify Plus Development.

Acquisition Strategies.

Custom Integrations.

Conversion Strategy.

eCommerce Operations.

Multi-country Stores.

What we can do for you.

We can do so much more than platform development. We look at your eCommerce business, and how we can elevate your entire eCommerce operations and improve customer experience with your brand.

Shopify Plus Development.

Acquisition Strategies.

Custom Integrations.

Conversion Strategy.

eCommerce Operations.

Multi-country Stores.

What we can do for you.

We can do so much more than platform development. We look at your eCommerce business, and how we can elevate your entire eCommerce operations and improve customer experience with your brand.

Shopify Plus Development.

Acquisition Strategies.

Custom Integrations.

Conversion Strategy.

eCommerce Operations.

Multi-country Stores.

Solutions we deliver.

01.

Increasing site conversion through a strong customer journey.

02.

Brand & Product premiumisation; Visual Merchandising.

03.

Migrating to Shopify / Shopify 2.0.

04.

Finding new markets and audiences with Digital Marketing.

05.

Growing internationally; Multi-country configuration.

06.

B2B: Launching B2C eCommerce play.

07.

Operations streamlining through custom integrations.

08.

Performance analysis: What's going wrong?

Solutions we deliver.

01.

Increasing site conversion through a strong customer journey.

02.

Brand & Product premiumisation; Visual Merchandising.

03.

Migrating to Shopify / Shopify 2.0.

04.

Finding new markets and audiences with Digital Marketing.

05.

Growing internationally; Multi-country configuration.

06.

B2B: Launching B2C eCommerce play.

07.

Operations streamlining through custom integrations.

08.

Performance analysis: What's going wrong?

  • "Lamb have managed our Shopify website for over 5 years now. We couldn't have done it without them."

    James Jagic, Director. Comics Etc.

  • "We were so thrilled with the website Lamb was able to deliver. It's exactly what we wanted."

    Fatima Issa, eCommerce Manager. BiRite.

  • "Lamb took over our store during COVID and help take it from strength to strength."

    Leslie Duncan, Director. Wholesale Furniture Clearance.

  • "Lamb have managed our Shopify website for over 5 years now. We couldn't have done it without them."

    James Jagic, Director. Comics Etc.

  • "We were so thrilled with the website Lamb was able to deliver. It's exactly what we wanted."

    Fatima Issa, eCommerce Manager. BiRite.

  • "Lamb took over our store during COVID and help take it from strength to strength."

    Leslie Duncan, Director. Wholesale Furniture Clearance.

Lonely Kids Club.

The Lonely Kids Club is a fun upstart fashion retailer that is strongly connected to social media influencers. They needed a website to have an interesting edge.

WHAT WE DID.

Quirky Brand Flourishes.

Best Practice Uplift.

Eye-Catching Dynamic Transitions.

Lonely Kids Club.

The Lonely Kids Club is a fun upstart fashion retailer that is strongly connected to social media influencers. They needed a website to have an interesting edge.

WHAT WE DID.

Quirky Brand Flourishes.

Best Practice Uplift.

Eye-Catching Dynamic Transitions.

Custom 'Create a Case' with The Dairy.

The Dairy needed a custom Create a Case configurator to match the ease and simplicity of their brand.

MOBILE-FIRST.

Clear easy visuals.

Step by Step options.

Instant updates.

Phone case design featuring a cheerful cartoon character with a peace sign on a colorful floral and star pattern background. Below are swatches for customizing color.

SIMPLICITY.

Pixel perfect preview.

Easy editing tools.

Integration with production.

Custom 'Create a Case' with The Dairy.

The Dairy needed a custom Create a Case configurator to match the ease and simplicity of their brand.

MOBILE-FIRST.

Clear easy visuals.

Step by Step options.

Instant updates.

Phone case design featuring a cheerful cartoon character with a peace sign on a colorful floral and star pattern background. Below are swatches for customizing color.

SIMPLICITY.

Pixel perfect preview.

Easy editing tools.

Integration with production.

Custom 'Create a Case' with The Dairy.

The Dairy needed a custom Create a Case configurator to match the ease and simplicity of their brand.

MOBILE-FIRST.

Clear easy visuals.

Step by Step options.

Instant updates.

Phone case design featuring a cheerful cartoon character with a peace sign on a colorful floral and star pattern background. Below are swatches for customizing color.

SIMPLICITY.

Pixel perfect preview.

Easy editing tools.

Integration with production.

Warehouse Furniture Clearance.

WFC run heavily discounted flash sales of furniture that we helped to fully migrate online during COVID.

WHAT WE DID.

Flash sale eCommerce Mechanic.

Custom API Integration.

Thousands of products.

Warehouse Furniture Clearance.

WFC run heavily discounted flash sales of furniture that we helped to fully migrate online during COVID.

WHAT WE DID.

Flash sale eCommerce Mechanic.

Custom API Integration.

Thousands of products.

Hat Club logo
Warehouse Furniture Clearance logo
The Dairy logo
Price Attack logo
Bi-Rite logo
Oz Hair & Beauty logo
DISSH logo
Mektronics logo
Frankie4 logo
Comics Etc. logo
Lonely Kids Club logo
Virgin Australia logo
Hat Club logo
Warehouse Furniture Clearance logo
Central Highlands Development Corporation logo
Ingenia Lifestyle logo
Accor Plus logo
Our Cow logo
The New Daily logo
Digital Child logo
The Dairy logo
Price Attack logo
Lawcadia logo
Bi-Rite logo
Lite n' Easy logo
World Science Festival logo
National Storage logo
Oz Hair & Beauty logo
Cromwell logo
DISSH logo
Mektronics logo
Woolworths At Work logo
Frankie4 logo
Comics Etc. logo
Lonely Kids Club logo

Embark on your Shopify journey with Lamb.

Embark on your Shopify journey with Lamb.

Working with Shopify.

When do we recommend Shopify?

Shopify is a powerful eCommerce platform that caters to a wide range of businesses, but it's not always the perfect fit for every scenario. At Lamb Agency, we recommend Shopify when it aligns with your business needs and eCommerce goals. Here's when Shopify is a great choice:

01. Standard eCommerce Model.

Shopify is ideal when you're following a typical eCommerce structure that includes categories, products, and a straightforward checkout process.

  • Traditional Product Flow: If your eCommerce model involves simple category navigation leading to product pages and then checkout, Shopify provides the tools and flexibility to support this flow.

  • Physical Goods with Simple Variations: Shopify is well-suited for physical products with straightforward variations, like colour, size, or style. This makes it easy to manage and display these variations to customers.

02. Moderate Product Catalogues.

Shopify works best when you have less than 20,000 SKUs. It handles eCommerce stores with a range of product categories and a moderate-sized catalogue effectively.

  • Competitors Using Shopify: If your industry peers or competitors use Shopify, it indicates that the platform is suitable for your business's eCommerce requirements.

  • Scalable for Growing Catalogues: Shopify can scale to accommodate moderate product growth, making it a good choice for businesses expecting to expand their product offerings.

However, there are scenarios where Shopify might not be the best fit. Here's when we wouldn't recommend it:

01. Advanced and bespoke purchasing flows.

Shopify's standard eCommerce setup may not suit businesses with complex or non-traditional purchasing flows.

  • Customised Purchase Paths: If your business requires a highly unique purchasing flow, such as complex product configurations or multi-step processes, Shopify might not offer the flexibility you need.

  • Granular Product Information: Shopify can struggle with extremely detailed or complex product information that must be presented to users in a specific way.

02. Large Product Catalogues and Complex Inventory

Shopify might not be suitable for businesses with extensive product catalogues(exceeding 20,000 SKUs) or complex inventory management needs.

  • Large Catalogues: If your business manages hundreds of thousands of products, Shopify's structure may not be robust enough to handle the load efficiently.

  • Complex Inventory Management: Shopify has limitations with advanced inventory management, so if you require intricate tracking, reordering, or multi-location stock handling, you might need a more specialised eCommerce solution.

By understanding these factors, you can determine if Shopify is the right choice for your eCommerce needs. At Lamb Agency, we help guide you through the decision-making process to ensure you select the best platform for your business.

Can Shopify integrate with my accounting or stock management system?

Yes, Shopify can integrate with a wide range of accounting and stock management systems, offering flexibility to connect with your existing business tools. Here's how integration with Shopify works and what options are available:

01. Extensive Integration Options.

One of Shopify's key strengths is its extensive ecosystem of integrations. Many organisations have developed integrations with Shopify, allowing you to connect with various accounting and stock management systems seamlessly.

  • Shopify App Store: The Shopify App Store contains numerous apps designed to integrate with common accounting and stock management systems. You can explore this resource to find integrations that match your needs.

  • Custom Integrations: If your preferred system isn't directly supported, Shopify's open API allows for custom integrations. This flexibility ensures that even bespoke systems can connect with your Shopify store.

02. Common Integrations for Accounting and Stock Management.

Shopify supports integrations with many popular accounting and stock management systems, making it easy to manage finances, inventory, and other business processes.

  • Accounting Integrations: Shopify integrates with accounting software like Xero, QuickBooks, and MYOB, allowing you to automate financial transactions and streamline bookkeeping.

  • Stock Management Integrations: For inventory and stock management, Shopify connects with systems like Netsuite, Microsoft Dynamics, Cin7, and Pronto. These integrations enable you to synchronise stock levels, track orders, and manage inventory across multiple locations.

03. Experience with Shopify Plus and Custom Integrations.

At Lamb Agency, we frequently integrate Shopify Plus websites with various back-end systems, including commonly used enterprise resource planning (ERP) solutions and custom-built systems.

  • ERP Integrations: We have experience integrating Shopify with several ERP systems, allowing you to manage business processes like accounting, inventory, and customer relationship management (CRM) from a single platform.

  • Custom Solutions: If your system has an API, we can integrate it with Shopify. This flexibility ensures that even unique or proprietary systems can connect with your e-commerce platform.

04. How to Find the Right Integration.

To find the right integration for your store, start by exploring the Shopify App Store. If you need additional guidance, our team at Lamb Agency is here to help. We can assist you in identifying the best integration options and creating custom solutions when necessary.

By leveraging Shopify's extensive integration capabilities, you can connect your accounting and stock management systems, streamlining your business operations and enhancing your e-commerce efficiency.

How does Lamb Agency manage Shopify migrations?

Shopify migrations can be complex, requiring careful planning and execution to ensure a smooth transition from one platform to another. At Lamb Agency, we handle Shopify migrations with a comprehensive approach that minimises disruption and maintains your business's continuity. Here's how we manage each aspect of the migration process:

01. Design migration.

We understand that a re-platforming project can be disruptive, especially if it involves changing your website's design. Our goal is to carry over your existing eCommerce store's design to reduce disruption while giving your site a fresh look where needed.

  • Maintaining Your Design: If your migration focuses on re-platforming, we can retain your existing design to ensure consistency for your customers.

  • Opportunities for Refreshing: We also recommend using this opportunity to refresh your website's look and improve mobile responsiveness, which often doesn't significantly affect project costs.

02. Customer migration.

Your customer data is crucial to your business, so we take special care to ensure a smooth transition of customer information.

  • Data Migration: We migrate your customer data and history to the new Shopify platform, reducing friction during the transition.

  • Customer Communication: To keep loyal customers informed about the migration, we recommend a change management process that provides updates and addresses their concerns.

03. Order migration.

Order history is a valuable asset, and losing it can disrupt your business operations. We ensure a seamless transition of order data to Shopify.

  • Order Data Transfer: We import old orders and match them to existing customers, ensuring no loss of valuable order history.

  • Key Considerations: Factors like the number of orders, recurring orders, and any special information captured during checkout are carefully addressed during the migration.

04. Product migration.

Product migration can be a challenging task, especially when integrating with backend systems. We take a structured approach to manage this process.

  • Backend System Integration: If you have a backend system, we ensure it's properly connected to Shopify and address any gaps that might cause errors.

  • Simpler Product Migration: If you're exclusively using Shopify for product management and inventory, we streamline the process to ensure a clean transfer of products from your old system.

05. Content migration.

Content, while not always the primary focus for retail stores, is still essential for supporting the purchasing process. We evaluate your existing content and plan a strategy to migrate it to Shopify.

  • Content Appraisal: We assess the content on your current site and determine which pieces are critical to the purchasing process.

  • Content Migration Strategy: We devise a strategy to migrate your content, considering factors like blog integration, separate content websites, and other unique content elements.

By addressing each of these aspects, Lamb Agency ensures a smooth and successful migration to Shopify, allowing you to focus on running your business while we handle the technical details.

Working with Shopify.

When do we recommend Shopify?

Shopify is a powerful eCommerce platform that caters to a wide range of businesses, but it's not always the perfect fit for every scenario. At Lamb Agency, we recommend Shopify when it aligns with your business needs and eCommerce goals. Here's when Shopify is a great choice:

01. Standard eCommerce Model.

Shopify is ideal when you're following a typical eCommerce structure that includes categories, products, and a straightforward checkout process.

  • Traditional Product Flow: If your eCommerce model involves simple category navigation leading to product pages and then checkout, Shopify provides the tools and flexibility to support this flow.

  • Physical Goods with Simple Variations: Shopify is well-suited for physical products with straightforward variations, like colour, size, or style. This makes it easy to manage and display these variations to customers.

02. Moderate Product Catalogues.

Shopify works best when you have less than 20,000 SKUs. It handles eCommerce stores with a range of product categories and a moderate-sized catalogue effectively.

  • Competitors Using Shopify: If your industry peers or competitors use Shopify, it indicates that the platform is suitable for your business's eCommerce requirements.

  • Scalable for Growing Catalogues: Shopify can scale to accommodate moderate product growth, making it a good choice for businesses expecting to expand their product offerings.

However, there are scenarios where Shopify might not be the best fit. Here's when we wouldn't recommend it:

01. Advanced and bespoke purchasing flows.

Shopify's standard eCommerce setup may not suit businesses with complex or non-traditional purchasing flows.

  • Customised Purchase Paths: If your business requires a highly unique purchasing flow, such as complex product configurations or multi-step processes, Shopify might not offer the flexibility you need.

  • Granular Product Information: Shopify can struggle with extremely detailed or complex product information that must be presented to users in a specific way.

02. Large Product Catalogues and Complex Inventory

Shopify might not be suitable for businesses with extensive product catalogues(exceeding 20,000 SKUs) or complex inventory management needs.

  • Large Catalogues: If your business manages hundreds of thousands of products, Shopify's structure may not be robust enough to handle the load efficiently.

  • Complex Inventory Management: Shopify has limitations with advanced inventory management, so if you require intricate tracking, reordering, or multi-location stock handling, you might need a more specialised eCommerce solution.

By understanding these factors, you can determine if Shopify is the right choice for your eCommerce needs. At Lamb Agency, we help guide you through the decision-making process to ensure you select the best platform for your business.

Can Shopify integrate with my accounting or stock management system?

Yes, Shopify can integrate with a wide range of accounting and stock management systems, offering flexibility to connect with your existing business tools. Here's how integration with Shopify works and what options are available:

01. Extensive Integration Options.

One of Shopify's key strengths is its extensive ecosystem of integrations. Many organisations have developed integrations with Shopify, allowing you to connect with various accounting and stock management systems seamlessly.

  • Shopify App Store: The Shopify App Store contains numerous apps designed to integrate with common accounting and stock management systems. You can explore this resource to find integrations that match your needs.

  • Custom Integrations: If your preferred system isn't directly supported, Shopify's open API allows for custom integrations. This flexibility ensures that even bespoke systems can connect with your Shopify store.

02. Common Integrations for Accounting and Stock Management.

Shopify supports integrations with many popular accounting and stock management systems, making it easy to manage finances, inventory, and other business processes.

  • Accounting Integrations: Shopify integrates with accounting software like Xero, QuickBooks, and MYOB, allowing you to automate financial transactions and streamline bookkeeping.

  • Stock Management Integrations: For inventory and stock management, Shopify connects with systems like Netsuite, Microsoft Dynamics, Cin7, and Pronto. These integrations enable you to synchronise stock levels, track orders, and manage inventory across multiple locations.

03. Experience with Shopify Plus and Custom Integrations.

At Lamb Agency, we frequently integrate Shopify Plus websites with various back-end systems, including commonly used enterprise resource planning (ERP) solutions and custom-built systems.

  • ERP Integrations: We have experience integrating Shopify with several ERP systems, allowing you to manage business processes like accounting, inventory, and customer relationship management (CRM) from a single platform.

  • Custom Solutions: If your system has an API, we can integrate it with Shopify. This flexibility ensures that even unique or proprietary systems can connect with your e-commerce platform.

04. How to Find the Right Integration.

To find the right integration for your store, start by exploring the Shopify App Store. If you need additional guidance, our team at Lamb Agency is here to help. We can assist you in identifying the best integration options and creating custom solutions when necessary.

By leveraging Shopify's extensive integration capabilities, you can connect your accounting and stock management systems, streamlining your business operations and enhancing your e-commerce efficiency.

How does Lamb Agency manage Shopify migrations?

Shopify migrations can be complex, requiring careful planning and execution to ensure a smooth transition from one platform to another. At Lamb Agency, we handle Shopify migrations with a comprehensive approach that minimises disruption and maintains your business's continuity. Here's how we manage each aspect of the migration process:

01. Design migration.

We understand that a re-platforming project can be disruptive, especially if it involves changing your website's design. Our goal is to carry over your existing eCommerce store's design to reduce disruption while giving your site a fresh look where needed.

  • Maintaining Your Design: If your migration focuses on re-platforming, we can retain your existing design to ensure consistency for your customers.

  • Opportunities for Refreshing: We also recommend using this opportunity to refresh your website's look and improve mobile responsiveness, which often doesn't significantly affect project costs.

02. Customer migration.

Your customer data is crucial to your business, so we take special care to ensure a smooth transition of customer information.

  • Data Migration: We migrate your customer data and history to the new Shopify platform, reducing friction during the transition.

  • Customer Communication: To keep loyal customers informed about the migration, we recommend a change management process that provides updates and addresses their concerns.

03. Order migration.

Order history is a valuable asset, and losing it can disrupt your business operations. We ensure a seamless transition of order data to Shopify.

  • Order Data Transfer: We import old orders and match them to existing customers, ensuring no loss of valuable order history.

  • Key Considerations: Factors like the number of orders, recurring orders, and any special information captured during checkout are carefully addressed during the migration.

04. Product migration.

Product migration can be a challenging task, especially when integrating with backend systems. We take a structured approach to manage this process.

  • Backend System Integration: If you have a backend system, we ensure it's properly connected to Shopify and address any gaps that might cause errors.

  • Simpler Product Migration: If you're exclusively using Shopify for product management and inventory, we streamline the process to ensure a clean transfer of products from your old system.

05. Content migration.

Content, while not always the primary focus for retail stores, is still essential for supporting the purchasing process. We evaluate your existing content and plan a strategy to migrate it to Shopify.

  • Content Appraisal: We assess the content on your current site and determine which pieces are critical to the purchasing process.

  • Content Migration Strategy: We devise a strategy to migrate your content, considering factors like blog integration, separate content websites, and other unique content elements.

By addressing each of these aspects, Lamb Agency ensures a smooth and successful migration to Shopify, allowing you to focus on running your business while we handle the technical details.

... and Shopify Plus.

What is Shopify Plus?

Shopify Plus is the enterprise-level version of Shopify, designed for high-growth businesses and large-scale eCommerce operations. It offers a range of advanced features and customisation options that cater to the needs of complex and large-volume online stores. Here's a breakdown of what Shopify Plus is and who might need it:

01. Scalable Infrastructure.

Shopify Plus provides a scalable infrastructure that can handle high traffic and large sales volumes, making it ideal for businesses experiencing rapid growth.

  • Unlimited Bandwidth and Transactions: Shopify Plus can manage high traffic without affecting website performance, allowing for unlimited transactions and visitors.

  • High-Volume Order Processing: This scalability ensures that businesses with large order volumes can process transactions efficiently, even during peak times like Black Friday.

02. Customisation and Flexibility.

Shopify Plus offers greater customisation and flexibility, allowing businesses to create a unique eCommerce experience tailored to their brand.

  • Custom Checkout: With Shopify Plus, you can customise the checkout experience, adding custom fields, branding elements, and other modifications to improve conversion rates.

  • Advanced API Access: Shopify Plus provides advanced API access, enabling deeper integration with other systems and allowing for more complex customisations.

03. Automation and Workflows.

One of the standout features of Shopify Plus is its automation capabilities, helping businesses streamline operations and reduce manual tasks.

  • Shopify Flow: This automation tool allows you to create custom workflows for tasks like order processing, inventory management, and customer segmentation. It helps automate repetitive tasks, saving time and reducing errors.

  • Launchpad: With Launchpad, you can automate store events, such as product launches, flash sales, or theme changes. This feature is particularly useful for businesses that run frequent promotions or have complex marketing campaigns.

04. Multichannel selling.

Shopify Plus is designed for multichannel selling, allowing businesses to expand their reach and manage sales across multiple platforms.

  • Shopify POS: Shopify Plus integrates with Shopify's Point of Sale (POS) system, enabling businesses to manage both online and in-person sales from a single platform.

  • Cross-Channel Integration: Shopify Plus supports integration with various sales channels, including social media platforms, marketplaces, and brick-and-mortar stores.

05. Enhanced support and resources.

Shopify Plus provides enhanced support and resources to ensure a smooth eCommerce experience and successful store management.

  • Dedicated Account Management: Shopify Plus offers a dedicated account manager to assist with onboarding, strategy, and ongoing support. This personalised support helps businesses navigate the complexities of enterprise-level eCommerce.

  • 24/7 Priority Support: Shopify Plus provides priority support, ensuring that businesses have access to assistance whenever needed.

Who would benefit from using Shopify Plus?

Shopify Plus is designed for businesses with advanced eCommerce needs, offering robust scalability, customisation, and enterprise-level features. Here's a detailed look at who would benefit most from using Shopify Plus:

01. High-Volume Sales.

Businesses experiencing high sales volumes or expecting rapid growth are ideal candidates for Shopify Plus.

  • Scalability: Shopify Plus can handle large amounts of traffic and unlimited transactions, making it suitable for businesses with high sales volumes or those that experience significant spikes in traffic, such as during Black Friday.

  • Advanced Order Management: Companies with complex order processing requirements benefit from Shopify Plus's ability to manage high-volume sales efficiently.

02. Complex business operations.

Shopify Plus is ideal for businesses with complex operations that require automation, custom integrations, or advanced workflows.

  • Shopify Flow: This automation feature allows businesses to create custom workflows, streamlining processes like inventory management, order processing, and customer segmentation. It's beneficial for companies seeking to automate repetitive tasks.

  • Custom Integrations: Shopify Plus provides advanced API access, enabling deep integrations with other systems, making it suitable for businesses with complex back-end requirements.

03. Extensive customisation needs.

Shopify Plus allows extensive customisation, making it a perfect fit for businesses that require a unique design or customised checkout experience.

  • Custom Checkout: Shopify Plus lets businesses customise their checkout flow, adding branding elements, custom fields, and other modifications to improve user experience and conversion rates.

  • Unique Design Elements: Businesses that need a highly customised website design benefit from Shopify Plus's flexibility to create unique layouts and user interfaces.

04. Multichannel and omni-channel sellers.

Shopify Plus is designed for businesses that sell across multiple channels or need omni-channel capabilities.

  • Shopify POS Integration: For companies with physical stores, Shopify Plus's integration with Shopify's Point of Sale (POS) system allows seamless management of online and in-person sales.

  • Cross-Channel Selling: Businesses that sell on multiple platforms, such as social media, marketplaces, and brick-and-mortar locations, can benefit from Shopify Plus's multichannel selling support.

05. Businesses Seeking Enhanced Support.

Shopify Plus offers dedicated account management and priority support, which is valuable for businesses that require personalised assistance.

  • Dedicated Account Manager: Shopify Plus provides a dedicated account manager to guide you through onboarding, strategy, and ongoing support, ideal for businesses that need a more hands-on approach.

  • 24/7 Priority Support: For businesses that value quick and reliable support, Shopify Plus's priority support ensures you have access to assistance at any time.

If your business aligns with these characteristics—high-volume sales, complex operations, extensive customisation needs, multichannel selling, or enhanced support—then Shopify Plus could be an excellent choice, providing the advanced features and flexibility required for enterprise-level eCommerce.

... and Shopify Plus.

What is Shopify Plus?

Shopify Plus is the enterprise-level version of Shopify, designed for high-growth businesses and large-scale eCommerce operations. It offers a range of advanced features and customisation options that cater to the needs of complex and large-volume online stores. Here's a breakdown of what Shopify Plus is and who might need it:

01. Scalable Infrastructure.

Shopify Plus provides a scalable infrastructure that can handle high traffic and large sales volumes, making it ideal for businesses experiencing rapid growth.

  • Unlimited Bandwidth and Transactions: Shopify Plus can manage high traffic without affecting website performance, allowing for unlimited transactions and visitors.

  • High-Volume Order Processing: This scalability ensures that businesses with large order volumes can process transactions efficiently, even during peak times like Black Friday.

02. Customisation and Flexibility.

Shopify Plus offers greater customisation and flexibility, allowing businesses to create a unique eCommerce experience tailored to their brand.

  • Custom Checkout: With Shopify Plus, you can customise the checkout experience, adding custom fields, branding elements, and other modifications to improve conversion rates.

  • Advanced API Access: Shopify Plus provides advanced API access, enabling deeper integration with other systems and allowing for more complex customisations.

03. Automation and Workflows.

One of the standout features of Shopify Plus is its automation capabilities, helping businesses streamline operations and reduce manual tasks.

  • Shopify Flow: This automation tool allows you to create custom workflows for tasks like order processing, inventory management, and customer segmentation. It helps automate repetitive tasks, saving time and reducing errors.

  • Launchpad: With Launchpad, you can automate store events, such as product launches, flash sales, or theme changes. This feature is particularly useful for businesses that run frequent promotions or have complex marketing campaigns.

04. Multichannel selling.

Shopify Plus is designed for multichannel selling, allowing businesses to expand their reach and manage sales across multiple platforms.

  • Shopify POS: Shopify Plus integrates with Shopify's Point of Sale (POS) system, enabling businesses to manage both online and in-person sales from a single platform.

  • Cross-Channel Integration: Shopify Plus supports integration with various sales channels, including social media platforms, marketplaces, and brick-and-mortar stores.

05. Enhanced support and resources.

Shopify Plus provides enhanced support and resources to ensure a smooth eCommerce experience and successful store management.

  • Dedicated Account Management: Shopify Plus offers a dedicated account manager to assist with onboarding, strategy, and ongoing support. This personalised support helps businesses navigate the complexities of enterprise-level eCommerce.

  • 24/7 Priority Support: Shopify Plus provides priority support, ensuring that businesses have access to assistance whenever needed.

Who would benefit from using Shopify Plus?

Shopify Plus is designed for businesses with advanced eCommerce needs, offering robust scalability, customisation, and enterprise-level features. Here's a detailed look at who would benefit most from using Shopify Plus:

01. High-Volume Sales.

Businesses experiencing high sales volumes or expecting rapid growth are ideal candidates for Shopify Plus.

  • Scalability: Shopify Plus can handle large amounts of traffic and unlimited transactions, making it suitable for businesses with high sales volumes or those that experience significant spikes in traffic, such as during Black Friday.

  • Advanced Order Management: Companies with complex order processing requirements benefit from Shopify Plus's ability to manage high-volume sales efficiently.

02. Complex business operations.

Shopify Plus is ideal for businesses with complex operations that require automation, custom integrations, or advanced workflows.

  • Shopify Flow: This automation feature allows businesses to create custom workflows, streamlining processes like inventory management, order processing, and customer segmentation. It's beneficial for companies seeking to automate repetitive tasks.

  • Custom Integrations: Shopify Plus provides advanced API access, enabling deep integrations with other systems, making it suitable for businesses with complex back-end requirements.

03. Extensive customisation needs.

Shopify Plus allows extensive customisation, making it a perfect fit for businesses that require a unique design or customised checkout experience.

  • Custom Checkout: Shopify Plus lets businesses customise their checkout flow, adding branding elements, custom fields, and other modifications to improve user experience and conversion rates.

  • Unique Design Elements: Businesses that need a highly customised website design benefit from Shopify Plus's flexibility to create unique layouts and user interfaces.

04. Multichannel and omni-channel sellers.

Shopify Plus is designed for businesses that sell across multiple channels or need omni-channel capabilities.

  • Shopify POS Integration: For companies with physical stores, Shopify Plus's integration with Shopify's Point of Sale (POS) system allows seamless management of online and in-person sales.

  • Cross-Channel Selling: Businesses that sell on multiple platforms, such as social media, marketplaces, and brick-and-mortar locations, can benefit from Shopify Plus's multichannel selling support.

05. Businesses Seeking Enhanced Support.

Shopify Plus offers dedicated account management and priority support, which is valuable for businesses that require personalised assistance.

  • Dedicated Account Manager: Shopify Plus provides a dedicated account manager to guide you through onboarding, strategy, and ongoing support, ideal for businesses that need a more hands-on approach.

  • 24/7 Priority Support: For businesses that value quick and reliable support, Shopify Plus's priority support ensures you have access to assistance at any time.

If your business aligns with these characteristics—high-volume sales, complex operations, extensive customisation needs, multichannel selling, or enhanced support—then Shopify Plus could be an excellent choice, providing the advanced features and flexibility required for enterprise-level eCommerce.